Standard Operating Procedures

On the Profitable Joyful Consulting podcast, I teach you how to increase your profits and enjoy your business more. In this episode, you’ll learn how to create empowering standard operating procedures (SOPs) for your consulting business.

You might think SOPs are boring, but they are the building blocks of a well-run business. If you don’t have them, you can’t imagine how big a difference they can make in your business!

In this episode, I’m breaking down why we need SOPs, what exactly they are, what you can use them for, and how to get started with them.

Key areas discussed in this episode

0:00 – Introduction
0:58 – SOP example: a “Deskbook”
2:04 – Three benefits of creating SOPs for your business
2:09 – How SOPs create incredible leverage in your business
2:49 – How SOPs can protect your organization
3:42 – How SOPs can help you create consistent results time after time
4:24 – Examples of what you need SOPs for (hint: everything!) – onboarding clients or team, events, client work management
8:44 – Which SOPs to prepare first
9:18 – The three most common types of SOPs
14:40 – The three key steps to get started with SOPs

SOPs can make life lighter for you by getting important knowledge out of your head – and out of the heads of your team – and onto paper (whether it’s virtual or physical).